FAQs

FAQs

We usually find it's easier to speak in person if you have a question about FWG's services but here are some of our customer's most frequently asked questions.


Why work with FWG?

We offer a complete solution for retailers of all sizes. Whilst we can manage your full sourcing process- everything from to design to supply and delivery and can also tailor our service to provide you with just the area of support you require. 

Our team's expertise and factory capabilities cover all elements of furniture, both indoor and outdoor, so you can work efficiently and keep costs down through using just one supplier across multiple categories. 


Can you supply made to order products?

Yes! A lot of our bedroom products are made to order. We can operate this out of Malaysia or the UK depending on your specific needs. We also offer direct to customer deliveries if this is required.


What are your minimum order quantities?

For stocked programmes we offer very low MOQs, however this will depend on the type of products you are interested in and how specialised the materials are. We encourage customers to think about their container fill to maximise the shipping, but can mix products within containers from the same factory.


Where is your furniture made?

We only choose to partner with a factory if we are 100% confident in their capability and compliance. Currently we operate out of Malaysia, China, Vietnam and the UK, with our own teams in each country.

We are constantly reviewing new locations and factories to ensure we are bringing the best quality and value to our customers, as well as exciting new materials. If there are specific target countries you require, we are always happy to review these with you.


Will our products be exclusive?

Yes absolutely! We only ever create one off unique products for each retailer and never offer the same designs to anyone else.

We pride ourselves on discretion and keeping each retailer's designs private to them.

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.

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